Trax will update this page periodically about storms and any impacts to Trax Credit Union services or emergency branch closures. We recommend you bookmark this page for future reference.
For other important updates, please follow us on Facebook or Instagram.
Branch Reopening after Hurricane Milton
Important Notice: Hurricane Milton Branch Updates
Updated: October 16th, 2024 @ 10:00am EST
We are excited to report that starting Tuesday, October 15th, 2024 all branches will reopen during regular business hours.
**The South Lakeland and Plant City branches are currently operating with limited services, but we are still committed to serving our members to the best of our ability.**
Please be assured that you can continue to access your accounts and manage your finances through our digital banking services, including online banking and our mobile app, available 24/7, if you do not feel comfortable or have circumstances preventing you from coming into a branch.
Continue to monitor this page and our social media channels for the latest information.
Thank you for being a valued member of Trax Credit Union. We are always here for you.
Stay safe,
Trax Credit Union
Financial
- Verify you can access your accounts via mobile banking. Vital services such as mobile deposit, payment services and card control are available.
- Set up transaction notifications in the mobile app: Menu>Notifications
- Bookmark www.traxcu.com to stay up to date on credit union operations. Locate Shared Branching locations and/or ATM locations.
- Follow Trax on Facebook and Instagram, as frequent updates regarding closures are posted here.
- Gather financial documents such as IDs, passports, insurance, banking information, social security cards, birth certificates, etc.
Plan
- Determine your evacuation zone ahead of time.
- Set up a communication plan with family. It will be critical to receive emergency alerts and warnings. Cell phone towers may be unavailable, so have a back up plan such as social media messenger apps.
- Purchase hurricane supplies in advance, even when a hurricane is not on the radar. Supply shortages are highly likely during a storm.
- Prepare your home by testing generators, inventory contents, trimming low-hanging tree branches and properly store outside items that could become hazardous during high winds.
Resources